header .c_me .c_message .c_number {
  color: #fff
}

header .c_me .c_tools {
  width: 30px
}

#c_softphone {
  margin: 0;
  font-size: 12px;
}

#c_softphone>span.wos {
  font-size: 18px;
  color: #c9c9c9;
  line-height: 40px;
  text-shadow: 0 0 1px #4e1a0b
}

#c_softphone .sp_num_container {
  float: left;
  margin: 11px 0
}

#c_softphone .sp_num_container .ani_his {
  display: none;
  border: 1px solid #ccc;
  border-radius: 3px;
  background: #f2f2f2;
  color: #454a62;
  list-style: none
}

#c_softphone .sp_num_container .ani_his {
  top: 0;
  left: 1px;
  font-size: 12px
}

#c_softphone .sp_num_container .ani_his li {
  cursor: pointer;
  padding: 4px 4px
}

#c_softphone .sp_num_container .ani_his li:hover {
  background: #5c98de;
  color: #fff
}

#c_softphone .sp_num_container input.ani {
  font-size: 12px;
  width: 100px;
  margin: 0 0 0 3px;
  height: 32px;
  border: 0;
  border-radius: 5px;
  color: #454a62;
  background: #EBECEE;
}

#c_softphone .sp_num_container input.ani:focus {
  box-shadow: none
}

#c_softphone .sp_num_container input.ani::-webkit-input-placeholder {
  color: #454a62
}

#c_softphone button {
  float: left;
  width: 56px;
  height: 56px;
  margin: 0;
  border: 0;
  background: url(../images/softphone_gf.png) no-repeat 0 0;
  outline: 0;
  box-shadow: none;
  overflow: hidden
}

#c_softphone button.arrow {
  background: transparent;
  width: auto;
  color: #454a62;
  cursor: pointer
}

#c_softphone button.arrow::before {
  font-size: 20px;
}

#c_softphone button.arrow.expand {
  transform: rotateY(-180deg)
}

#c_softphone button:disabled {
  cursor: not-allowed
}

#c_softphone button.sp_answer {
  background-position: 15px -47px;
  display: none;
}

#c_softphone button.sp_answer:active {
  background-position: 15px -97px
}

#c_softphone button.sp_answer.sp_answer_blink {
  background-position: 15px -47px
}

#c_softphone button.sp_answer:disabled {
  background-position: 15px 6px
}

#c_softphone button.sp_hangup {
  background-position: -734px -47px;
}

#c_softphone button.sp_hangup:disabled {
  background-position: -734px 6px
}

#c_softphone button.sp_hangup:active {
  background-position: -734px -97px
}

#c_softphone button.sp_holding {
  background-position: -34px -47px
}

#c_softphone button.sp_holding:disabled {
  background-position: -34px 6px
}

#c_softphone button.sp_holding:active {
  background-position: -34px -97px
}

#c_softphone button.sp_retrieve {
  background-position: -88px -47px;
  display: none
}

#c_softphone button.sp_retrieve:disabled {
  background-position: -88px 6px
}

#c_softphone button.sp_retrieve:active {
  background-position: -88px -97px
}

#c_softphone button.sp_dailing {
  background-position: -141px -47px
}

#c_softphone button.sp_dailing:disabled {
  background-position: -141px 6px
}

#c_softphone button.sp_dailing:active {
  background-position: -141px -97px
}

#c_softphone button.sp_init_transfer {
  background-position: -187px -47px
}

#c_softphone button.sp_init_transfer:disabled {
  background-position: -187px 6px
}

#c_softphone button.sp_init_transfer:active {
  background-position: -187px -97px
}

#c_softphone button.sp_complete_transfer {
  background-position: -857px -47px;
  display: none
}

#c_softphone button.sp_complete_transfer:disabled {
  background-position: -857px 6px
}

#c_softphone button.sp_complete_transfer:active {
  background-position: -857px -97px
}

#c_softphone button.sp_direct_transfer {
  background-position: -237px -47px
}

#c_softphone button.sp_direct_transfer:disabled {
  background-position: -237px 6px
}

#c_softphone button.sp_direct_transfer:active {
  background-position: -237px -97px
}

#c_softphone button.sp_init_conference {
  background-position: -287px -47px
}

#c_softphone button.sp_init_conference:disabled {
  background-position: -287px 6px
}

#c_softphone button.sp_init_conference:active {
  background-position: -287px -97px
}

#c_softphone button.sp_complete_conference {
  background-position: -794px -47px;
  display: none
}

#c_softphone button.sp_complete_conference:disabled {
  background-position: -794px 6px
}

#c_softphone button.sp_complete_conference:active {
  background-position: -794px -97px
}

#c_softphone button.sp_reconnect {
  background-position: -686px -47px
}

#c_softphone button.sp_reconnect:disabled {
  background-position: -686px 6px
}

#c_softphone button.sp_reconnect:active {
  background-position: -686px -97px
}

#c_softphone button.sp_mute {
  background-position: -331px -47px
}

#c_softphone button.sp_mute:disabled {
  background-position: -331px 6px
}

#c_softphone button.sp_mute:active {
  background-position: -331px -97px
}

#c_softphone button.sp_unmute {
  background-position: -386px -47px
}

#c_softphone button.sp_unmute:disabled {
  background-position: -386px 6px
}

#c_softphone button.sp_unmute:active {
  background-position: -386px -97px
}

#c_softphone button.sp_night_ring_on {
  background-position: -910px -47px
}

#c_softphone button.sp_night_ring_on:disabled {
  background-position: -910px 6px
}

#c_softphone button.sp_night_ring_on:active {
  background-position: -910px -97px
}

#c_softphone button.sp_night_ring_off {
  background-position: -957px -47px;
  display: none
}

#c_softphone button.sp_night_ring_off:disabled {
  background-position: -957px 6px;
  display: none
}

#c_softphone button.sp_night_ring_off:active {
  background-position: -957px -97px
}

#c_softphone button.sp_ready {
  background-position: -438px -47px
}

#c_softphone button.sp_ready:disabled {
  background-position: -438px 6px
}

#c_softphone button.sp_ready:active {
  background-position: -438px -97px
}

#c_softphone button.sp_not_ready {
  background-position: -487px -47px;
  display: none
}

#c_softphone button.sp_not_ready:disabled {
  background-position: -487px 6px
}

#c_softphone button.sp_not_ready:active {
  background-position: -487px -97px
}

#c_softphone button.sp_break {
  background-position: -536px -47px
}

#c_softphone button.sp_break.request {
  background-position: -550px -47px
}

#c_softphone button.sp_break:disabled {
  background-position: -536px 6px
}

#c_softphone button.sp_break.request:disabled {
  background-position: -550px 0
}

#c_softphone button.sp_break:active {
  background-position: -536px -97px
}

#c_softphone button.sp_break.request:active {
  background-position: -586px -112px
}

#c_softphone button.sp_signin {
  background-position: -586px -47px
}

#c_softphone button.sp_signin:disabled {
  background-position: -586px 6px
}

#c_softphone button.sp_signin:active {
  background-position: -586px -97px
}

#c_softphone button.sp_signout {
  background-position: -635px -47px;
  display: none
}

#c_softphone button.sp_signout:disabled {
  background-position: -635px 6px
}

#c_softphone button.sp_signout:active {
  background-position: -635px -97px
}

#c_softphone button.sp_videoAnswer {
  background-position: 12px -47px;
  display: none
}

#c_softphone button.sp_videoAnswer:disabled {
  background-position: 12px 6px
}

#c_softphone button.sp_videoAnswer:active {
  background-position: 12px -97px
}

#c_softphone button.sp_videoHangup {
  background-position: -736px -47px;
  display: none
}

#c_softphone button.sp_videoHangup:disabled {
  background-position: -736px 6px
}

#c_softphone button.sp_videoHangup:active {
  background-position: -736px -97px
}

#c_softphone button.sp_custom_btn {
  background: #ecedef;
  font-size: 12px;
  padding: 0;
  cursor: pointer;
  color: #454a62;
  margin: 10px 2px;
  line-height: 32px;
  height: 32px;
  border-radius: 5px;
  width: 100px;
}

#c_softphone button.sp_custom_btn:hover {
  background-color: #e0e3ea
}

#c_softphone span.sp_breaktype {
  background: #EBECEE;
  border-radius: 5px;
  float: left;
  margin: 11px 3px 0 3px;
  padding: 0 10px;
  display: block;
  white-space: nowrap;
  min-width: 45px;
  height: 32px;
  line-height: 34px;
  color: #454a62;
  position: relative;
  width: 100px;
  box-sizing: border-box;
}

#c_softphone span.sp_breaktype .sp_breaktype_select {
  background-color: #EBECEE;
  width: 100%;
  color: #454a62;
  text-align: center;
  text-indent: -10px;
  padding: 4px 0 !important;
  height: 32px;
}

#c_softphone span.sp_breaktype .sp_breaktype_select option {
  color: #454a62
}

#c_softphone span.sp_status {
  background-color: #EBECEE;
  float: left;
  margin: 11px 3px 0 3px;
  padding: 0;
  display: block;
  white-space: nowrap;
  min-width: 56px;
  height: 32px;
  line-height: 32px;
  color: #454a62;
  text-align: center;
  font-weight: 400;
  position: relative;
  border-radius: 5px;
  width: 100px;
}

#c_softphone span.sp_info {
  float: left;
  margin: 2px 5px 0 10px;
  border-left: 1px solid transparent;
  padding-left: 10px;
  display: block;
  white-space: nowrap;
  height: 36px;
  color: #636160;
  text-align: center
}

#c_softphone span.sp_info .extension {
  margin-right: 0;
  display: block
}
#c_softphone span.sp_info>span {
  display: inline-block;
  vertical-align: middle;
}

#c_softphone span.sp_info .calltime {
  margin-left: 5px;
}
#c_softphone span.sp_stat {
  display: none;
  float: right;
  margin: 8px 10px 0;
  height: 100%;
  text-align: left;
  color: #dedede;
  line-height: normal
}

#c_softphone span.sp_callnum {
  line-height: 40px;
  margin: 5px 10px
}

#c_softphone .num_keyboard_switcher {
  background: #636a78;
  width: 30px;
  height: 30px;
  margin: 11px 5px 0 0;
  border-left: 2px solid #5c626e;
  font-family: 'Font Awesome 5 Pro';
  color: #fff;
  line-height: 1;
  border-radius: 5px;
  font-size: 18px;
  display: none
}

#c_softphone .num_keyboard_switcher:before {
  content: "\f00a"
}

#c_softphone .num_keyboard_container {
  width: 120px;
  display: none;
  position: absolute;
  top: 50px;
  left: 355px;
  line-height: 1.6;
  background: #323d4f;
  padding: 8px;
  box-shadow: 0 0 10px rgba(0,0,0,0.5);
  border-radius: 2px;
  margin: 0
}

#c_softphone .num_keyboard_container .num_keyboard {
  width: 24px;
  height: 24px;
  margin: 3px;
  font-size: 14px;
  color: #fff;
  background: #596571;
  cursor: pointer;
  border-radius: 50%;
  line-height: 24px;
  text-align: center
}

#c_softphone .num_keyboard_container .num_keyboard:hover {
  background: #fe730e
}

#c_softphone .num_keyboard_container .num_keyboard:active {
  background: #bd6a16
}

#c_softphone span.sp_stat .sp_block {
  display: block
}

#c_softphone span.sp_info_1920,
#c_softphone span.sp_calltime,
#c_softphone span.sp_lasttime,
#c_softphone span.sp_call,
#c_softphone span.sp_queue {
  display: none
}

header .c_me .info {
  display: none
}

#c_softphone span.sp_info,
#c_softphone span.sp_status_lasttime,
#c_softphone span.sp_callnum,
#c_softphone span.sp_queue {
  display: none
}

#c_softphone .sp_block {
  display: block
}

#c_softphone span.sp_info_1920 {
  float: left;
  margin: 8px 15px 0;
  border-left: 1px solid transparent;
  padding-left: 10px;
  display: block;
  white-space: nowrap;
  color: #454A62;
  text-align: right;
  height: 100%
}

#c_softphone span.sp_calltime,
#c_softphone span.sp_lasttime,
#c_softphone span.sp_call,
#c_softphone span.sp_queue,
#c_softphone span.sp_explicit,
#c_softphone span.sp_direction {
  display: block;
  float: left;
  padding: 8px 10px 0;
  height: 100%;
  text-align: left;
  color: #454A62;
  margin: 0;
  box-sizing: border-box;
}

#c_softphone .sp_call span.sp_callnum {
  line-height: 20px;
  margin: 0;
  display: inline-block
}

#c_softphone .sp_lasttime span.sp_status_lasttime {
  display: inline-block
}

#c_softphone .sp_info_1920 .extension,
#c_softphone .sp_info_1920 .agent_id,
#c_softphone .sp_calltime .calltime,
#c_softphone .sp_lasttime .sp_status_lasttime,
#c_softphone .sp_call .sp_callnum,
#c_softphone .sp_stat .sp_stat_ib,
#c_softphone .sp_stat .sp_stat_ob {
  color: #636160
}

#c_softphone .sp_status .ringing,
#c_softphone .sp_status .hold,
#c_softphone .sp_status .dialing,
#c_softphone .sp_status .connect,
#c_softphone .sp_status .call_duration {
  color: #b11e23;
  display: block;
  background-color: #f2e3e4;
  border-radius: 5px;
}

#c_softphone .sp_status .acw {
  color: #454A62
}

#c_softphone .sp_status .not_ready {
  color: #454A62
}

#c_softphone .sp_status .ready {
  color: #454A62
}

.sp_login_dialog {
  font-size: 16px
}

.sp_login_dialog span {
  width: 80px;
  text-align: right
}

.sp_login_dialog .sp_login_agentId {
  border-radius: 3px;
  width: 168px;
  margin: 5px 2px 2px 3px
}

.sp_login_dialog .sp_login_extension {
  border-radius: 3px;
  width: 168px;
  margin: 5px 2px 2px 3px
}

.sp_login_dialog .sp_login_queue {
  border-radius: 3px;
  width: 168px;
  margin: 5px 2px 2px 3px
}

.sp_login_dialog .sp_login_position {
  border-radius: 3px;
  width: 168px;
  margin: 5px 2px 2px 3px
}

.sp_login_dialog .sp_login_password {
  border-radius: 3px;
  width: 168px;
  margin: 5px 2px 0 3px
}

.sp_break_dialog {
  padding: 0 10px
}

.sp_break_dialog span {
  display: inline-block;
  width: 42px;
  text-align: right;
  font-size: 14px
}

.sp_break_dialog .sp_break_comments {
  border-radius: 3px;
  width: 168px;
  font-size: 14px;
  padding: 4px 8px
}

.sp_psd_dialog {
  font-size: 16px
}

.sp_psd_dialog .sp_pds_campagin {
  width: 220px;
  margin: 10px
}

#c_softphone span.sp_stat .sp_title {
  text-align: right;
  width: 36px;
  display: inline-block
}

#c_softphone .sp_queue span.sp_block {
  vertical-align: middle
}

#c_softphone .sp_queue span.sp_queue_id {
  display: inline-block;
  max-width: 100px;
  overflow: hidden;
  text-overflow: ellipsis;
  vertical-align: middle
}

#c_softphone button.sp_transfer_to_ivr {
  background-position: -1015px -47px
}

#c_softphone button.sp_transfer_to_ivr:disabled {
  background-position: -1015px 6px
}

#c_softphone button.sp_transfer_to_ivr:active {
  background-position: -1015px -97px
}

#c_softphone button.sp_transfer_to_queue {
  background-position: -1071px -47px
}

#c_softphone button.sp_transfer_to_queue:disabled {
  background-position: -1071px 6px
}

#c_softphone button.sp_transfer_to_queue:active {
  background-position: -1071px -97px
}

header #c_softphone span.sp_info_1920,
header #c_softphone span.sp_calltime,
header #c_softphone span.sp_lasttime,
header #c_softphone span.sp_call,
header #c_softphone span.sp_queue,
header #c_softphone span.sp_explicit,
header #c_softphone span.sp_direction {
  color: #454A62;
  text-shadow: none;
}

header #c_softphone .sp_calltime .calltime,
header #c_softphone .sp_lasttime .sp_status_lasttime,
header #c_softphone .sp_call .sp_callnum,
header #c_softphone .sp_info .extension,
header #c_softphone .sp_info .agent_id,
header #c_softphone .sp_info .calltime,
header #c_softphone .sp_queue .sp_queue_id {
  color: #454a62 !important;
  text-shadow: none;
  display: block;
  width: 100%;
  margin-top: 4px;
  text-align: left
}

header #c_softphone .sp_calltime .calltime span,
header #c_softphone .sp_lasttime .sp_status_lasttime span,
header #c_softphone .sp_call .sp_callnum span,
header #c_softphone .sp_info .extension span,
header #c_softphone .sp_info .agent_id span,
header #c_softphone .sp_info .calltime span,
header #c_softphone .sp_queue .sp_queue_id span {
  color: inherit !important;
  font-weight: normal !important;
}

header #c_softphone .sp_info_1920 .extension,
header #c_softphone .sp_info_1920 .agent_id,
header #c_softphone .sp_stat .sp_stat_ib,
header #c_softphone .sp_stat .sp_stat_ob {
  color: #454a62;
  text-shadow: none;
  margin-bottom: 4px;
  display: inline-block
}

#c_softphone button:hover {
  background-color: #f2f2f2
}

header .alert_count {
  background: #ff5d4d;
  position: absolute;
  top: 8px;
  right: -5px;
  width: 30px;
  height: 20px;
  line-height: 18px;
  border-radius: 10px;
  min-width: initial;
  margin: 0;
  padding: 0;
  font-size: 12px
}

#jobContainer i.notify {
  width: 30px;
  border-radius: 10px;
  right: -10px;
  top: 8px;
  line-height: 19px;
  text-align: center
}

#cti {
  position: absolute;
  border: 0;
  display: none;
  left: 0;
  bottom: 0;
}
